Frequently Asked Questions
Q. Are all of your products hypoallergenic?
Q. Why do I have to register To log into the Island Beads website?
Q. What is the minimum order?
Q. Why can't I pay for my order online?
Q. Can I pay by credit Card
Q. How much do you charge for carriage / Shipping?
Q. How Quickly will i receive my order?
Q. Are the prices on your website including V.A.T
Q. I have a question not listed?
A. Catagorically YES!
A. To protect the exclusivity of our jewellery from which our clients benefit, we require that you register with us to access our website.
A. There is no minimum order just order in our pack quantites offered.
A. When we recieve your order, we process this and pick the items so we know there is no margin for error. We will then get in touch with you to arrange payment before we despatch your order.
A. No, Only bank transfer payments are accepted.
A. Free of charge for orders over £275 (ex VAT) excluding highlands and islands where we may have to add a surcharge to cover the additional cost. For orders under £275 the standard shipping charge is £9.50
A. We aim to despatch your order withing 24 hours of reciving your order.
A. No, our products on the Island Beads Website are excluding V.A.T. Your invoice will have the V.A.T included.
A. Got another question! just give us a call on 07729 893 107 or you could leave a message or talk to us directly by using the chat facility on the bottom right hand of this screen or feel free to email help@island-beads.co.uk